Mount Sinai Wellness Center

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My experience at Mount Sinai exceeded my expectations beyond belief. Many treatment centers treat you like a patient but Mount Sinai treated me like a human. The whole staff went above and beyond to help with my emotional and medical needs. The owners, Jeff, Dan and Billy have most definitely put extreme effort and thought into creating such humbling and comfortable environment for people to get well in every way possible. From my therapist Natalie to the RAs to groups with Alex, Nicole and Rick to working with Cade in the gym to Carla in the kitchen to the housekeepers - I could not have asked for a better staff to have been supervised by. Sobriety is difficult, and on my tough days the staff was more than capable of turning things around for the better. I truly believe Mount Sinai is a great pathway to get sober and well!

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Phenomenal treatment center. I had been using for all around 19 years of my 30 years of living and Mt. Sinai was my first step as well as the most critical step to recovery. The staff got me on board and in treatment as soon as my parents reached out. This happened during the peak of Covid-19 and the treatment center made every way possible to get me in and start the steps to recovery. God Bless Mt Sinai.

Horrible. People selling and using drugs left and right, management corrupt and turning a blind eye to it when it\'s done by one of the \"favorites.\" The favoritism is disgusting, and there is not enough space on the entire server for all the horrible things I saw go down there and the horrible ways I and so many others were treated.

Let me first say I was forced by my wife to seek treatment. I resisted for months. I found Mt. Sinai because the reviews were amazing, and I was still skeptical but probably more scared. Mt. Sinai is even better than the reviews. My Dr. was incredible, the staff amazing. and every one was caring. Clinically, I became self aware of my behaviors and what issues they presented and how it affected my family. I spent 48 days at the mountain. Unbelievable experience. Thank you Dan and Jeff for building such an amazing place and about caring. You guys are the definition of angels and all the riches you guys are blessed with is because of how amazing you both are. I cant say enough great things about you and the rest of the staff. Right now I am 100 days sober and excited for the rest of my journey.

This place is the best!! Incredible staff and facilities. Life changing experience for me.

Just read employee reviews. This says it all ....

As a medical professional and a chronic relapser, I can honestly say that Mt. Sinai saved my life and altered the path my life and all those who love me were on. We are ALL forever changed because of this facility. Family education, up-to-date research on addiction, classes, group therapy etc etc etc., all have played a critical part in giving me my life back and my hope back for a different tomorrow. Their holistic approach encompassing physical, emotional and spiritual recovery is unlike anything I've ever seen.

After having many years in recovery I relapsed and struggled to regain my footing in 12 step. After the work I did with the outstanding and knowledgeable staff here, I have truly begun the healing process to once again obtain long-term sobriety.

Whether you are just questioning your addiction or whether you've struggled for years, Mt. Sinai is the place to come. It is a decision you will never regret.

This is the worst possible place to send your loved one!! My fiancée went here . The detox is in the woman’s dorm men and women mingle all hours of the night and day with no supervision I saw women on men’s rooms when I went to visit him. They did not monitor his dope friends contacted him the whole time he was there they didn’t even know he had it several patients used it to contact people they shouldn’t . There was no scheduled activities except sit around and talk watch movies women who were used to selling their bodies for drugs were in the middle of confused bored men I heard all kinds of stories from him . He got no help with his addiction . Because he was staying in contact with his dope dealer when he was released he didn’t stand a chance he went from being desperate for help to believing he just couldn’t do it . He cried several times after release saying he would never do rehab again that it was just a money racket with no one who was willing to talk when he needed to! Scheduled appointments were all that was offered . His story can’t be told in this short txt but take it from me find a place that cares for your loved one ! He died of a drug overdose three months after leaving. There are good rehabs out there don’t pick this one please

This place saved my life. I couldn't dream of a better facility to get well and get back on track. From the therapists to the doctors to the nurses to the resident assistance even down to the cleaning ladies every single person was helpful inspirational and positive and treated you like family. This place is a sanctuary to save lives. Set a top Mountain in North Georgia the grounds are beautiful as is Location. The group activities and offsite trips and meetings stay interesting & fun! Reminder that life can be beautiful is awakened. The owner stays regularly involved & other than this being a business, a place of caring and purpose has been created like no other. I couldn't give this place more praise and appreciation! I am so thankful for Mount Sinai from top to bottom you can't find a better place to resurrect your person. Love love love Mount Sinai and the people that built this place with genuine love & care to make it the best place you could ever hope to build a new life.

I am so thankful for the staff at Mount Sinai. They saved my life. I had gone to many other rehab facilities until my husband found Mount Sinai. They were able to help me through this incredibly hard time of my life.

I have battled addiction myself on and off for many years, and Mount Sinai Wellness Center truly saved my life. Everyone at the center, from the management team to the wellness staff made my experience there as successful as it could be. They were always there to assist me and helped me make it through my programs and treatment. I would not be where I am today if it wasn't for Mount Sinai Wellness Center, and i highly recommend the center to anyone in a dark space or looking for help.

My sister recently returned from her stay at Mt. Sinai Wellness Center. After months of fighting her addiction and searching for a rehab facility to get her better, we found Mount Sinai. The staff here was welcoming, caring, and always wanted to see my sister live her fullest life, addiction free. They did everything they could to make her better, and my family could not be more grateful for their help. The executives at Mount Sinai were in constant contact with my family so we were kept up to date with her progress and knew she was improving, and continued to check in even after she came home after her stay. Thank you so much Mount Sinai for the hard work and dedication to help my family.

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TRASH !! I'm surprised this place hasn't been investigated or shut down.

I went to a lot of rehabs before my family found Mt Sinai. Fighting this addiction has been the hardest thing I've ever done in my life. Mt Sinai and their nurses and docs were very helpful. They always made me feel comfortable and showed that they cared. I don't think I would have been able to get sober without them.

Mt. Sinai saved my daughters life. She has been to treatment numerous times without any lasting changes. She left Mt Sinai about a year ago and has been happy and drug free since.

Life changing and lifesaving are the only words I have to describe Mount Sinai Wellness Center. I have a family member that has battled addiction on and off for years. We had our backs to the wall and did not know where to turn, when a friend recommend MT.SINAI. I reached out and explained the situation and why it was difficult I get my family member into any places for help. Ownership and management made it all happen, they made what I thought was impossible possible. They made sure he made it to the center and got him started on the programs and treatments. It was not easy for him and they were so committed to see him succeed. I have not seen him on such a good path in years. Thanks to management and all the staff member that helped save someone that really needed it .

Mt.Sinai saved my life. If you have tried rehab before and are still in active addiction please come here. A campus environment in the beautiful North Georgia mountains. The staff therapist really care and are here to help stop the cycle of addiction. Quit the fight and change your life. You are worth it.

The website is extremely deceiving. There are no saunas, daily linens, or a gourmet chef. You get new linens once a week, if you strip your bed and leave the sheets and towels in a pile. They then leave sheets on your bed for you to put on. The food is edible... at best. They consistently run out, and there are hardly ever clean dishes and silverware. The kitchen area is filthy, but get used to it because you will have to go wash silverware if you need it. 
Every day there is a board with a list of activities for the day, but the board in the women's lodge and the men's lodge never say the same thing, so there is constant confusion, and the leaders don't show up for the meetings so the clients end up leading them. 
The one nice part was my track group which you have every morning. That is what stopped me and most people from checking out early.
Lastly, they have no standard rules, so what goes one day will not go the next. The food is awful, so everyone orders from Amazon. One day they will give you your package, the next they will refuse to because of a new rule. One day you are allowed to have shampoo, the next day you will have to check out your shampoo for 30 minutes...

Website full of lies. No aqua therapy no equine no tai chi, pics are bogus. All you are is a $.

Son benefited from the treatment. Exercise is used.

Mt Sinai really went above and beyond for a family member. He had been through treatment before and they took a different yet deeper approach and his therapist was great and actually spent the time to invest in him! They also helped him set up aftercare and he has followed through with every step which was a huge help to our family not knowing where to turn!

Mt Sinai was the 1st rerab I went to that actually cared. From my first day to my last, the staff helped me with my addiction but also what was causing the addiction. My doctor was amazing. He was the only Dr. that has ever gotten my meds right. My therapist was outstanding. Mt sinai is different from every rehab out there and judging by how packed it is, their reputation is amazing. I would recommend them to anyone with addiction issues.

This place saved my life. Wonderful experienced therapist and the owner truly cares

Saved my life. Everything is 1st class. I loved my therapist and the entire medical team. I will miss my time there and all the people. When I got there, I was nervous as it was my first real time in residential treatment. After meeting with intake it was evident that I chose the right place. Everyone from the administration to finance actually cares so much about your recovery. I couldnt be happier with my time at Mt. Sinai. Thank you to staff for everything you did in setting up what I believe is the best treatment facility in the USA, and judging by the waiting list I was on to get in, I am not the only one. Thank you for my new life.

Too lenient. Allowed outside contact from the very first day.

So here’s the rundown. It’s easy to tell what makes a facility worth praising. Mt Sinai checks all the boxes. Namely that the owners as well as staff all care deeply about client comfort and true success. As someone who understands motives, it’s refreshing to see people who give back with the best intentions. Clients that complain at Mt Sinai are almost always the ones milking the system as well as doing their best to avoid growth and change. You get what you put in. Mt Sinai isn’t going to tolerate or reward any lack of efforts to stay clean. Their progressive and loving approach is both firm and tailored to the clients needs. Activities and groups are well spread out as well as the opportunity to go above and beyond with your desire to recover. It has open yet regimented environment stressing that the most important part of early recover is instilling hope and stress reduction. It has been years since this industry took off. As someone who unfortunately relapsed after being clean for sometime, I am elated knowing that someone is finally doing this right. Thank you to all the staff and owners who would be succeeding regardless of the industry they chose to work in. I am so glad that it was helping people reinvegerate and save their lives, that they chose.

I did a 30 day stay at Mt Sinai and I feel lucky to have found the treatment center, the staff and the other residents. My life will forever be changed and I am grateful to have this new found sober community of people around me. Mt Sinai was just the start of my sobriety but it was the best start for me. Thank you to the owner and the staff for caring so much. You’ve changed my life for the better.

I’m the Wellness Director of The Fourmula, an outpatient program in Florida. If I had a family member or friend that needed residential treatment I would send them here. Their medical director is renowned in the field of addiction and his work has been published numerous times. I’ve visited the site myself and it’s secluded, serene, and more like a luxury mountain hotel than a treatment center. In the event that someone you care about needs help you can feel confident they will be well taken care of at Mount Sinai.

I arrived at Mount Sinai with a major substance abuse disorder. What really stood out to me during my stay was the nursing team. One of the nurses took the time to explain what my medications were for and listened to me when I asked about what side effects I was experiencing. If I needed something she always handled that minute and got it done.

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im In Active Addiction and im truly needing to save my life, i Need Help Immediately.

This is one of the best places. I felt as if the therapists and employees honestly cared about me. It was an amazing experience and it was my first time. I loved almost every person there even other clients. I was never treated poorly and treated like a human. I loved all of the group leaders who were also in recovery. The only thing that I didn’t like was there was no Coca Cola. But other than that I loved the experience and was able to turn my life around. It’s secluded on top of a mountain and it was beautiful. I was there 6 months after they opened and it was in January. So I didn’t get to go to the pool. The massage and acu puncture was amazing.

I cannot say enough about Mount Sinai- from the serene mountain setting to the unbelievably supportive and loving staff. I have struggled with addiction and deep trauma issues for years now and until my stay at Mt. Sinai, I had not been able to get the help needed to get to the root of my issues nor the guidance and loving support in how to do that with true understanding. Before my transfer there, I sought treatment at a facility that was touted as the best in the nation and state of the art- what I found though, was that clients quickly became just a number and a dollar sign and lost in the mix. This was the exact opposite at Mt. Sinai as I was enveloped into a warm environment and tightly knit community- all of which were on a first name basis, all the way up to the CEO and COO and down to the cleaning and kitchen staff. While my journey was a long and hard one, I most importantly felt SAFE and supported every step of the way. The camaraderie among patients was amazing, the expertise and support from nursing was stellar as they helped me through several crises, and the therapists there are next to none. Personally, my therapist helped to save my life- her compassion, empathy, expertise, and relatability brought me through the fight of my life. Mt. Sinai gave me new hope, a new beginning, and the peace I thought I’d never find again and for that, I’m forever grateful.

Absolutely do NOT send your loved one to this place! It is a scam to make money. The programs on their website are not the programs offered. There is extremely poor communication, and the cost is extravagant. There may be a psychiatrist on staff, but patients are not given the opportunity to see him. Clients are given there cell phones and allowed to be on them at any time of the day or not. This is more of a social club than a rehab. Extremely disappointed. Absolutely NOT what is advertised.

corrupt. weird because all the reviews are amazing yet when I was there every single patient I talked to was disgusted and at their wits end, so tired out from all the bs. the only patients who liked it were the favorites who didn't have any real issues.

This place was pretty disappointing. I leave soon thankfully.

At a loss for words. second to none. second to none. Like a resort. Beautiful mountain view. Resort loss for words. Saved my life.

This is one of the nicest treatment centers I have ever been to. The staff is great and the mountain location is peaceful and relaxing. The food was also much better than anywhere else I've received treatment.

They lost a really expensive pair of my designer sunglasses. food is repetitive. my therapist was great but some other people got bad therapists. seems like some are good and some are not. Its kind of hit and miss you either get a good one or you don't. Tried talking to Jeff for about two weeks and he never saw me. But the rooms are really nice and so is the view. Lots of people are intimate there, go in eachothers rooms. and it makes me feel uncomfortable. but that is not the staff's fault. You can't babysit adults who act like children!! It is not their job to babysit

Hello. I am the relative of a patient who left nearly one month ago. We arranged for him to go to Mount Sinai and were overall pleased with his experience. Nice area in the mountains. It was between there and Black Bear lodge down the road. Would have liked for them to immerse him in nature bit more as he is from the city and that was the purpose of selecting this place. The place did not blow me away, but could be much worse. Only thing that we were displeased with was they told us things over the phone and then changed once he arrived, like letting him use his phone for school work, the pool, hiking, dual diagnosis therapy, and activities. Still would recommend this place to anyone. There are draw backs but thats with anywhere. 

Thank you

First of all before I get negative, the food was GREAT!!! Its like eating at a restaurant morning noon and night. loved the chefs. gained lots of weight but it was all good weight that I needed. But aside from that...very difficult to get simple requests fulfilled, like asking for more than one clean towel per week that they give you. the water has something in it that dries orange-brown on the towels so its nasty having to re-use towels days on end and borrow from other people. When asking about this kind of thing you get sent to many different people who send you to more people and nothing ever gets done.. after care lady was very rude so I ended up going with the male. he was much better and helped me find an outpatient situation that works for me. the mens lodge is pretty nice but my room mate brought a female in the room on two occasions and I could not go back in the room for a long time. I tried meeting with jeff about my complaints but he never met with me. also i thought they would have more for us to do but you have to pay for the massages and acupuncture and ciropractor :( leaves me with way too much time to think and be sad

not the best but not the worst. i been to state ran rehabs n they were a little worst but since i paid so much i was disappointed..theres is nothing to do there. the RAs good n helpful n cute but the recovery not so much. i did not feel like they really cared. yes i am an alcoholic but i also got bad depression n i did not feel like they helped at all just used rx drugs

Was very displeased with the treatment my son received. Nearly every aspect of the place is totally disorganized. Very quick to ask for money but slow to hold up promises and help navigate their disorganized way of doing things. Would not recommend. 

Thank you, 
Laura

I was very unhappy with the treatment of my nephew, as well as the handling of insurance questions I had.

So pleased with staff and therapist.Giving so many tools to help in recovery as going forward. Beautiful place, perfect for changing your life. - John

Literally saved my life!! Amazing clinical team, medical team and guys running the place are the best. Yyou guys rock!! Only come here if you want to get clean...they take it seriously and so should you. Best place ever!!!

I was taking 8M of Xanax a day and drinking daily. I needed somewhere to go and detox but didnt think I needed in-patient. Thank the lord I went to Mt. Sinai Wellness. I found them on Rehabs.com and spoke to them.They were a godsend. Had me in treatment within 8 hours and the experience is great. I will say you have bad days at rehab cause youre talking about stuff that doesn't make you necessarily pleased with yourself. When I got there, two staff members showed me around. I felt like I belonged. Nobody judged me, and everyone helped. I met some great people who are going through the same stuff I am. My therapist was amazing although she did anger me by challenging me. Another staff member helped me find a good place here in Florida and I am ready for the next phase in my life.Food is good. Manicures on the weekends. They make you feel like a person going through a hard situation.

Mt Sinai was the first rehab I ever stayed in, most I would just leave early. I thought I would hate the structure but absolutely loved it. The clinical staff, well the whole staff made me feel at home. I came to Mt Sinai with an opiate problem, and never thought that I would ever stop, but 52 days later, I am done with that stuff. Medical team is very good. Grounds are absolutely stunning. They teach us to take one day at a time and how to cope with life's challenges. I just got to Florida for Sober living and can not thank Mt. Sinai enough. EXCELLENT PROGRAM. Excellent place, Excellent everything.

At a loss for words. My sister has been struggling for 10 plus years and been to seven treatment facilities. She lost her kids and we were done as a family. She stayed at Mt Sinai for 73 days and is 147 days sober. Whatever is in the water up there, she is drinking it. She attends meetings and has a job and has petioned the court to get visitation with her kids. She has the will to live and the coping skills she learned at Mt Sinai she preaches to others in a bad spot. Thank you so much for giving my sister back to us. The only thing she complained about was the food was so good she always ate hence the 30 pound weight gain which makes her look healthy again.

Just left Mt Sinai and wow. Loved it and the people. It’s some of the best people and together we have a great chance for recovery. Will miss everyone. The groups were good and they teach you how to deal with your issues that cause the addiction. Would recommend anyone to go there.

I sent my daughter here for trauma and this place is absolutely not the place for it despite what they told us. My daughter told them multiple times to please stop doing certain things that triggered her trauma and PTSD, begged them on several occasions as she was becoming more and more sleep deprived due to their invasive "nightly checks," and they continued to trigger her not caring what it was doing to her. They repeatedly assured me this would stop but it never did. The communication among the staff is horrendous. Absolutely terrible. They promised my daughter before arrival that she could keep her phone due to her being enrolled in school and needing to access a teaching platform her school uses, but once she arrived she began missing assignments because they told her she had to have her therapist write a note about it before she could use it. So for a week and a half she missed assignments and was under a tremendous amount of stress. The therapist she had was awful, very arrogant and almost elitist in nature. The more we asked for her to approve my daughter's phone the longer she took, as if trying to make a point that she is in charge and no one would rush her to do anything. Whatever. At the end of the day we are now in debt for a place that made my daughter much worse than when she arrived. We currently have her in another inpatient facility because the mind-games this place played with her and myself were absolutely disgusting. Fragile vulnerable minds should not attend Mt. Sinai. I would recommend only people who have small problems and no mental illness, who just need some extra time away from home on top of other treatment to go. Anyone who needs help mentally runs the risk of being made worse than when they came in.

I spend over two months at Mt Sinai and I am so grateful my sister stumbled onto the website. I’ve been to several treatment centers in the last couple years so treatment itself was not a new experience for me. I knew I needed to go back to a facility, but I was skeptical anything would be different. My experience at Mt. Sinai was better than I could have hoped for from my first intake call. The guy I spoke with had so many similar experiences as I did and he made me feel hopeful and like I might be able to do this. When I got to Mt sinai all the staff made me feel seen for the first time in a long time. I wasn’t the easiest patient because even though I knew I needed to be there, it felt so hard. They helped give me perspective and helped me take things hour by hour the couple days I really wanted to leave and get high. These people really know the way addict’s minds works and they listen without judgement. I only planned on staying 30 days, but they helped me to
See why it was in my benefit to have a strong plan for when I left and I ended up staying for 62 days. Towards the end of my time there I was given day and overnight passes and that was something I’d never experienced before. It was what I needed to start to feel safe outside a treatment center. I could leave the facility for a little bit of time and come back to process and truly deal with what I experienced at home with my family. I know it’s up to me to do what I need to do to stay clean long term, but what I experienced at Mt. Sinai gave me a solid place to begin. I am so grateful for the staff and the time I spent there.

I have zero complaints. Stayed 60 days and needed all of it. Thank you to all the staff. You guys are fantastic. There is not a better place in the world than Mt Sinai. I promise I will only be returning as alumni and not a patient.

AWESOME!!! Mt Sinai Wellness Center saved my life, marriage and gave me the tools to live my life. Clinically, the staff is the best. My therapist worked through my issues, and there are a lot of them. I will say this, you only get what you put into it. You must want to get sober and I did. Facility is beautiful and the owners are incredible.

First I'll say that this facility is beautiful, and would be very enjoyable if they would have cleaning staff come more frequently. I was constantly out of towels, having to borrow lightly used towels from other patients, which just flat out should not happen!!! It was always a scramble for towels. I complained multiple times but nothing came of it. Up until the end I was having to re use the same towel for a week at a time, and if it was too dirty to reuse anymore I had to use my clothes to dry myself off until I could find another patient to borrow from. 

I came to this rehab specifically for the animal therapy and alleged "nature therapy." Yes you're surrounded by acres of woods, but you are not allowed to walk in them at all except once every few weeks when they go in a group and walk-run so fast that people were spraining their ankle in my group. They constantly say an activity will happen and then cancel last minute due to some issue on their end like them forgetting to announce it or they'll switch the times without telling anybody or changing the time on the board. so getting to do anything there takes a great deal of luck. their communication is the worst of any rehab i've been to...And I have attended 18 different facilities including this one. They lost several of my personal objects, and many people there complained of the same thing that their things were lost and/or broken. It was not relaxing at all because things were so unfair and unequal there. this is I believe due to the power the therapists have, and if they decide you're not doing well enough in their eyes, they make it difficult to change and break out of that label they put on you. They expect perfection from patients but staff consistently makes mistakes and fails to make up for them. 

Food was great, reminded me of a restaurant every day. Chefs and cooking staff was AMAZING. The best part of the place. There is a man who works in the kitchen who serves the food and cleans up and he gives great life advice and helped me more than any of the therapists or doctor. I hope he knows how much he helped me so thank you to him!!!

boring and i learned everything i need to know in one week the rest was just repeating.. also detox week they do not let u call home AT ALL it sucks really bad because that is the week u need the most support and also have nothing to do at all but smoke

place was pretty cool. groups were a little boring tho and it was hard to do much cuz they give u the runaround

My husband came out of this place more complacent than he went in. The staff lacks proper training to deal with dual diagnosis patients, as do the nurses, therapists, and even the doctor. The entire time he was there he says he went to mundane groups and sat on the porch smoking week after week, and once a week went to look at horses for "equine therapy" but there were no other activities included in the high price. Very unfortunate because their advertisement was misleading, we thought there would be a lot for him to do to keep him busy and keep his mind off things but he was in agony for the first week in detox being unable to call home or do anything at all but lay there. The next few weeks he was there were slightly better, but he said aside from groups and equine therapy he was able to do nothing. A lot of things were posted on the schedule but were cancelled last-minute, or the wrong times were posted, or some other mix-up due to their lack of organization. Sitting around doing nothing all day is not healthy for any addict or alcoholic. He got a lot out of groups the first week but reported to me early the next week that the same exact groups were offered over and over week after week, just switching up the order but having the same content over and over. By the end of his stay he was able to almost effortlessly recite "marriage in recovery," "anger management," "stress management," and many other groups. They also charged us for everything they possibly could. They really milk it and squeeze out as much money as they possibly can. Very disappointing, as the ratings looked very promising as did the photos on the website. Low and behold those photos are stock photos. I won't say it's a scam but close to it. Very unfortunate. We will be sending him elsewhere because dealing with his personal objects being lost and broken by staff paired with the run-around he was subject to constantly seemed to have made him worse than he went in. He said getting anything done was a rat-race because no one knew what was going on, it was one big cluster. Time to get organized, sinai.

My aunt just got back home not long ago. I have asked her for her input as she is not very tech savvy. According to her, meals were GREAT!!! She said the cooks were amazing people and the RAs were very insightful. She told me her therapist was stuck on her self and just liked to hear herself talk more than anything and was not of much help to her. Somewhat of a "mean girls club" kind of attitude. If you're not in the clique of super successful addicts you're out. Therapists are treated like the ultimate authority, so if one is corrupt and sabotages a patient then everyone believes the therapist and it is impossible for the patient's voice to be heard. From my end getting her a bed, and keeping up with the whole process, it seems very disorganized. Everything would go a lot more smoothly if they invested some time and effort into keeping track of patients items and their paperwork, and keeping their word with promises. Administration was near impossible for my aunt to get an appointment with for complaints. There were alot of sketchy things going on and a friend of ours who attended and recommended it to my aunt told us that when their son showed up to be admitted, they told him he was the wrong person because he sounded like a difference ethnicity over the phone and the way he dressed they thought he was a different race. They occasionally allow other races in but it is primarily one ethnicity. And it seems like the people of color who are admitted are more thoroughly vetted and judged by their appearance than their white counterparts. Very unfortunate because the place is beautiful in appearance and if they would allow patients some more time outdoors in nature instead of smoking down cartons of cigarettes out on the deck all day every day, patients would receive a lot more healing. Overall we would not recommend this place and we will be reporting it to the organizations that deal with rehab centers. The staff was very dishonest and told my aunt that the phone number posted on the wall was the "wrong one" because they did not want that number called, so we will for sure be calling it within the next several days in hopes that this center will be changed for the better.

food was ok but the place was always dirty. cleaners only come like once a week. very boring too. they say they have all this land and animal therapy but the only place outdoors your allowed is on the back deck. and the only animal is a dog that is not even trained right. you have to pay for every activity offered except equine therapy once a week, and every few weeks a hike, which you have to run to catch up. and you gotta be driven 45 minutes to see the horses for like an hour. if that. everything else costs lot of money. other than groups that are repeated over and over and smoking on the deck there is nothing to do. the pics on the site with the relaxing looking stuff is all fake. the groups are good but after being to them 5 times each its pointless and a waste. the ra's are really good but the higher up people are corrupt af and the therapists are pretty useless except for nathan and savannah

These people are elitists. it's not dual diagnosis at all . they dont know a thing about mental illness if you arent perfect and dont fit into their perfect box they treat u like total crap and play mind games . everyone I know had their things lost or broken . the therapists (some) are good but a few of them are absolutely abusing their power and are terrible people .. just in it for the $$ . they try to shove religion down ur throat and i'm christian but it's wrong because i had a friend who was not and she felt like she was treated differently by her therapist when she was there . the therapists lie to the staff and single people out and treat them like crap if they dont like them or if the person has mental illness and isnt up to their elitist standards . its more like a country club exclusive to the addicts who are already past their mental problems and are good at attending classes and being perfect . anyone struggling with mental illness they treat like complete and utter garbage . NOTTTT dual diagnosis they just say that to attract you . this place is a fraud . all their reviews are so good but all the people who are at the rehab are constantly miserable and upset because the place is so corrupt so its suspicious how they have good ratings cause the only people happy there are the ones who have minor addiction issue or who are like the teacher pets of rehab . when i was there there was a whole week where three separate people went to the ambulance consecutively bc the place is so disorgannized in every way . do not recommend !!!!

My son has been at Mt. Sinai for almost a couple of months and I am so pleased with his progress. As a physician myself, I searched for the right place for him to combat this disease. After asking a few other Doctors, I found Mt. Sinai. I speak to his therapist weekly and have zero complaints. Dr. has been excellent in his care for him. I researched medically assisted treatment (MAT) as the only viable option for success, and Dr. is a huge proponent of it. I never thought that this disease would affect our family and it left my husband and I feeling hopeless. loves it at Mt. Sinai. I spoke to his after coordinator last week and I think we have a great plan after he discharges. I would give MSWC 10 Stars if I could.

I checked into Mount Sinai on Jan 12 and stayed for 90 days. Understand, I fought my parents to even go and agreed to 30 days. I didnt want to leave. Mt Sinai taught me the skills to stay clean and also helped me with life skills. I had not had a normal job since I was 16 and frankly never did I want one. They helped me detox, and I can honestly say my cravings are a "0". I decided to relocated and now live in atlanta in a sober living and have been clean and started working in the recovery community. New Years Eve, now I look and feel great. Mt Sinai does everything they said they would do and more. I miss my friends I met there, the staff is awesome. are great people who everyday reminded me there was more to live for than drugs. I had 2 different therapists and both were so good in their unique way. Food is good, its structured but not like a jail. Mt Sinai saved my life and one day I hope to pay if forward. I live with integrity now. Guys, thank you for everything. I love and miss you all.

My daughter has 92 days sober. Beautiful place. Very caring therapist. Dr. has been the only doctor (out of 9) to successfully diagnosis her. Her changed her meds and she is doing great. Im cautiously optimistic that we can get passed this disease, and Mt Sinai was a great start.

Pics on website look real different from in real life there. avtivities cost alot of money that my son could not afford, so all he was able to do was attend repetitive group and sit on the deck smoking. Several of his personal objects were lost and he reported to me that this was commonplace among patients. does not seem like they truly cared about him, very unimpressed. it has been over two weeks since discharge and for all intents and purposes he is the same as he went in but we are out alot of money. do not recommend

Absolutely PHENOMENAL!!! And I do NOT use that word lightly. If it wasn't for Mt Sinai I dont know where I'd be. But I do know, it wouldn't be anywhere good... They not only saved my life but helped me through a very rough part of my life and tought me a better way to handle stress. Helped me tremendously woth me addiction, anxiety, and helped me be happy againThey are just plain amazing. As well as ALL the staff. From Owners to house keeping, from the Dr's to reception. SERIOUSLY. I can not express enough how much I sincerely appreciate EVERYTHING Mt. Sinai has done for me, and given me the tools to have a much better life.💗😍💗

I accepted the fact I am an addict and found peace here. I know its a long struggle and I am ready to face it. Sinai is the spot though. Come here to get clean. Place is a resort. Expensive but my insurance got me straight.

Mt Sinai saved my life. This place was everything i read it would be. Medical team A+. Therapy was great and everyone is so caring. I finally got my life back. 72 days sober and haven’t get this good in ages. It took 8 days to get a bed at Mt Sinai and I almost went somewhere else and thank god I did not. Everyone here is the best at what they do. Staff and the dog is the coolest.

Great facility and excellent therapy, but be weary of going with dual diagnosis. Only saw the doctor in passing and the nurse practitioners prescribed antipsychotics off label resulting in me becoming unstable upon discharge. I am bipolar and had previously been stable for 10 years. I recommend this treatment center but be very careful of what they prescribe and why.

I have been to rehab now 3 times and this was by far the best experience I have had. I stayed for 41 days and the experience was amazing. It is true when they say that Mt. Sinai is the best, cause they are!. They treat the underlying causes of the disease and not just have you stop using. My therapist was great, the management is so understanding and amazing. It really is like a family. I am now at a sober living but I miss Mt. Sinai but I promised, I will only go back as a success story on alumni day. Thank you Leanne, Jeff and the rest of the amazing people here. If you have a problem, this is the ONLY place to call.

I loved Mt. Sinai. I cant say enough great things about everything. Their clinical and medical team is 2nd to none. The operation is run amazingly well and everybody cares so much. I would recommend this place to anyone needing help. Staff is awesome. The facilities are beautiful.

I have been to two treatment centers in the past year. One being a well established, renowned, corporate facilty with a detached board of directors and a misleading marketing department. The other is Mt. Sinai. There is no comparison. Going to Mt. Sinai was the best decision of my life. The clinical staff at Mt. Sinai is as good as it gets. The knowledge of the medical staff with regards to addiction and mental health treatment is second to none. The therapists I worked with are the best I have ever worked with, and I’ve seen a few. The residential assistants all performed their roles magnificently. Staff moral is very high. In contrast, the corporate facility was a stepping stone for inexperienced therapists and subpar medical staffers. I came to Mt. Sinai broken and left in the best physical and mental shape I have ever been. The CEO, CFO and COO all knew me on a first name basis. It is VERY evident patients are above profits. I highly recommend Mt. Sinai!

Mount Sinai saved my life , by far one of the best places , the program was thorough in all areas of recovery , the staff there are some of the most caring people iv met , thanku for all the lives you save .

This place saved my life and helped me when i needed help they are truly blessed with the staff they have very helpful caring loving. Cant thank them enough thank u mt sinai for saving my life

Very good facility. The staff is very kind and caring. All the therapy sessions are great and very informational. If you complete this program properly and fully I believe you will be more successful in your recovery. Jamie and Hope are also the best Resident Assistants in the program and will help you on the path to Recovery because of them I have hope in my sobriety.

I am glad you were very happy with both the treatment and the facilities. Our staff is top notch. There are chefs here from 6am - 9pm everyday and our staff works hard to accommodate every client. I am sorry about your insurance claims, but we are at the mercy of the insurance companies and work hard to process them correctly with our billing company. Our movie theater was taken out but we have plenty of rec time as well as offsite activities that include going to the movies. Please contact us if you would like to discuss further.

The treatment and facilities are excellent. The administration needs a great deal of work. The support staff is very young and has no training. Their is no around the clock chef. There are no personal trainers. There is no aqua therapy. Daily schedules of activities are posted, but the majority of the time, the location is omitted, so you have no idea where to go. There is no movie theater. The staff has no idea how to properly file insurance claims

STAY AWAY FROM THIS FACILITY!

I don't know where to begin with this place. 

The owners??? Jeff Rubin. Google his name, first thing that will pop up is his episode on 60 Minutes for embezzling over $50 MILLION from NFL players. He has several open lawsuits for embezzlement, and allegedly rape. They conveniently have those articles blocked on the wifi there so patients can't look it up.

The website is full of fake advertisement. In the 30 days I was there, there was NO tai chi, no aquatherapy, no fresh daily linens. You get linens once a week. "4 star chef" ???? I More like 1 star high school cafeteria chef (although the cookies and desserts were pretty good).

This facility is run by extremely unqualified staff. Most of the RAs are former waitresses, some as young as 20. WHAT THE FUCK are waitresses doing in charge of addicts??? With that, comes a multitude HIPAA violations. 20 I can name of the top of my head. How this facility has no open lawsuits YET is astonishing. Also, their DRIVER is guilty of committing HIPAA violations, sharing information he shouldn't be having in the first place with other patients. Absolutely no one I met while I was there had anything positive to say about this facility, so where all these 5 star reviews came from I have no idea. Most likely paid. 

This place was more like an expensive adult day care, not a rehab facility. The only positive thing that came from this place is the fellow patients I met. Other than that, it was a complete waste of money. 

Save yourself a headache and loss of money and go elsewhere.

Great facility. I am looking forward to my new life. My therapist was really good. Everyone really cares. I have never been to treatment before and the experience was really positive. I don't have insurance so it was expensive, but worth it.

It saved my life and my marriage. Best decision I ever made. I had been to treatment before and this was another league. Everybody there is truly amazing. What a place! Everything.

Amazing!! I have been to treatment 1 other time, at supposedly the best place and it didn't compare to Mount Sinai. The program is great. Everyone wants to extend. the staff. sometimes the younger patients can be annoying.

Exceeds expectations on all levels ! I do not have enough words to express the appreciation / gratitude for all the services / treatment / direction / focus / staff dedication to sincerely adhere to the Mission Statement.

My stay here has been great. the staff here has been extremely helpful. they will go above and beyond to make you feel safe and welcomed. i have been here 60 days and i was able to finish strong in my recovery. Thank you

I developed a strong foundation for my recovery here.

Amazing facility that has great results. Staff is phenomenal. Program is top-notch. If you have a problem, this is the place to go.

This place was great helped me with my problems I couldn't be more ready for my recovery 
P.S. The RA are beautiful

This rehab is the BEST one in the country. I promise you that. Having been to 4 in the past, there is nothing like it. I stayed 71 days and god willing have this awful disease behind me and my new life to look forward to. I did get sick of the food after 2 months, but thats my only gripe. This is not 12 step (although they offer it), these people are medical professionals who know exactly what they are doing, constantly reminding us to "trust the process". I will also miss Reco the therapy dog. He is the coolest dog ever. It would be nice if swimming was coed, LOL.

Mount Sinai is amazing!! If you are struggling with self-medication, then go there. They literally saved my life and my marriage.

I found Mt Sinai on Rehabs.com and called for my son. After speaking with someone for 2 days, I checked my son into Mt. Sinai. He said it was going to be the best decision I ever made for my son, and he was right. They were amazing. Everyone is really supportive. I met his therapist, the COO and was so impressed. They all saved his life. Today, he is back at work, and living a great life.

This amazing place saved me and my daughter !We are very thankful for the wonderful, knowledgeable, loving and caring staff at Mt Sinai !! The place is really incredible ! The setting is peaceful with all of the comforts of a resort . Lots of miracles happening here everyday . Mount Sinai has given our family the gift of a new life .. So very thankful ????????Sydney Franks.

My son had been to treatment many times and I had almost given up. It was a struggle to put together the monies for the deductible. I am so glad I did. Mt Sinai was really good for him. They were professional and courteous all the time and treated him with dignity and respect. Staff is great. They are amazing. They kept me in the loop and my son loved them.

This saved my wife's life and our marriage. Thank youto her therapist. Awesome place. I don't know any other therapists, is a life savior. The place is beautiful, and its a resort. It was expensive, but worth it.

Amazing Place. I have been an addict for 9 years and never thought I would go to treatment. I was scared and isolated. I called the 800 number and spoke to Lake, the best decision of my life. He set it all up, and explained my insurance benefits. I was in the facility in 4 hours and wow. The people are amazing. I can not thank my therapist enough. She is a rock star. I stayed for 58 days and only planned on being there for 30 and I miss it dearly but know that I will only go back on Alumni day. Thank you Mt Sinai. You all saved my life. If you need to go to treatment, I would urge you to call Mt. Sinai. Its the perfect combination of structure, compassion and empathy. The people are amazing. The campus is surreal. Everything about this place is amazing. 	The people are amazing. The campus is surreal. Everything about this place is amazing.

I came to Mt.Sinai after some tragic circumstances, that left me unable to cope with life without using. Every day, I woke up, and I was happy for just a moment, before I remembered the grief I was experiencing. I wasn't necessarily suicidal, but I was on my way to death. I don't think I would have cared either way. I lost hope. One day, my manager from my old job (that I had lost due to my addiction), asked me if I was ok. I told her no, and within a week, they had me at Mt.Sinai. It changed my life! Where I had once given up, I began to feel hope again. I began to love myself again. My counselor, was amazing, and helped me process the traumas I had experienced. After graduating, I was able to secure the job I had lost due to my addiction. I am also attending school to become an addiction counselor! Life still throws me curve balls, but I am able to incorporate the coping skills, and knowledge I learned at this center to handle life drug free!

Mt. Sinai is awesome. I was reluctant to go to treatment and it was the best decision I have ever made. Thank you for everything.

I was there for 66 days, this place is awesome. Jason was my primary therapist and he couldn't be better. I have been clean not for 100 days, and this is the beginning. Mt. Sinai really changed my life.

Decision Point Center

Center Lobby

Women in Treatment

Client Residential

Residential Beedroom

Residential Media Room

Residential Group Room

Modern kitchens

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Living Life Sober Adventure&Recreation Cathedral Rock in Sedona, AZ Four Day Camping trip

Adventure&Recreation Fossil Creek Four Day Camping Trip

Adventure&Recreation Marshall Lake Looking at The San Francisco Peeks Four Day Camping Trip

Decision point is like no other program i\'ve been too. They care, and worked with me so i could do the 90 program. And they helped me a great deal after discharging to make sure i was on the right path. This is my 8th different program. I flew from Milwaukee to come there cause there\'s nothing like it back home. I had a wonderful experience with Decision Point. Thanks to all the staff!

I went to Decision Point Center almost 9 years ago. I had gone to multiple 30 day facilities that didn’t work for me. The long term care and attention to why I used is what worked for me. I just celebrated 8 years sober

Decision Point helped to save my life & showed me that life without alcohol was possible. The staff truly cared about my wellness & sobriety. They were there for me & my family through some very difficult times due to my addiction. I am a much healthier & happier person today thanks to Decision Point!

Do NOT consider this treatment center. Everyone working here is ex convicts with tattoos and bad attitudes. They are extremely unprofessional. The operational systems are a disaster and living routine is the same as if they just opened, let alone aN operating facility with years of so called experiance.. Give yourself a chance elsewhere. I attended and left after 2 weeks and went to another place in Tucson that was simply amazing.

You prepare your own meals here. I love the apt. style living.They were really able to connect with everyone on an individual level. More options on nightly meeting

The program at Decision Point saved my sons life. I am grateful for every person that was involved in his recovery. The program is run by professionals that all have some type of experience with addiction. They truly understand how manipulative an addict can be. Not only do they treat the addiction and teach coping skills they also teach them accountability. I know my son will have a life long challenge to stay clean and sober but Decision Point taught him a lot of coping skills. They also use a therapy called EMDR which my son says helped him the most in dealing with his cravings. In addition to all the therapy he received, they also take them on outings to show them that you can enjoy life with out drugs. They would go on long hikes in the mountains, kayaking, rock climbing and they took 9 of the clients on a camping expedition for 4 days which my son said was the best time he ever had in his life. The strong connections and bonds he made while he was there was a hugh part of his recovery as he had been alienated from all of his friends while on drugs. He graduated 2 weeks ago and has moved on to a sober living home but his attitude is amazing and he says it feels good to have a clear mind again. My son initially wanted to go to a rehab facility that used medication assisted therapy(methadone or suboxone) as he felt he could not be clean with out something but we insisted that he be free of all drugs that would consume his life. He has no cravings at all for any of the drugs he was addicted to. If you are considering going to a treatment facility or looking for a loved one, this is the place you want them to go to. If you or your loved one wants help and are willing then I believe Decision Point can help them. They are strict and have a lot of rules but I think that is what helped my son the most. Being in a safe setting with no temptations. I highly recommend decision point with no hesitation what so ever. My son was in another facility in California 2 months prior and I would say they were enablers. It is very hard to find a good, honest facility that actually wants to help people. Every person at decision point truly cares for their clients. Very experienced in treating drug/alcohol addiction.

Decision Point saved my life literally!! I will never be able to show my gratitude or appreciation to the staff! This unfortunately isn't my first time in treatment, but has been the most beneficial. The clinical and residential team are so professional and actually take the time to invest in each and every client here. I would highly recommend this facility to anyone looking to better their lives or a loved one's.

decision point is a fantastic center to go to for recovery and behavior health!! the staff is amazing at what they do. They truly care about their clients and want the absolute best for them! i would highly recommend this facility to anyone who is struggling!! great atmosphere and living accommodations!!!!

So thankful for what my life is today. Without DP I’m not sure where I would be. I have HOPE now.

From the moment I entered this facility, I was treated with love and respect. I was completely broken and beaten down from my addiction and trauma I had endured. With the help of the incredible staff and clinicians, I began to heal. I may not have liked all of the rules at Decision Point, but they were exactly what I needed. If you or your loved one is suffering, I would highly recommend this facility. I have been to many rehabs and this was the first one I did not run away from.

My son was in Decision Point's detox, inpatient, and sober living facilities. He has been in many others, and I can say Decision Point was the best. His counselor got my son's respect, and took a very personal interest in him. It's been a couple of years and Dave is still checking in on him and his wellness. We would follow anywhere to receive this care, compassion, and knowledge. He stands out as number one in a very large group of counselors.

When I entered Decision Point I was an empty, emotionless shell of a women. I truly believe that this program brought me back from the brink of death: emotionally, physically and spiritually. I will never be able to express the gratitude I feel. Thank you for giving me my life.

I apologize that you feel this way about Decision Point. Our Program is individualized treatment. We have proven this with countless individuals that have come to us for treatment. We do offer a range of out side recovery groups it is the responsibility of the person who is in treatment to make a choice in the type of Recovery Support Group and make a commitment to it. It is truly important for the staff at Decision Point to walk the property checking on all clients every 15 minutes it is for the safety of the clients. The interactions between clients are encourage to be positive and recovery- oriented.
If there are any questions or concerns please feel free to contact me i am willing to address any concerns you have. Thank you very much
Dave Seymour 928-778-4600 dseymour@decisionpointcenter

I do NoT recommend this facility if you are a adult that has any sort of class and professional background. This is a good facility for those fresh out of jail or fresh off the streets with no place to go. They just want your money or insurance money. I walked into the admissions office shortly after detox to see “always be closing” on the white board. That is sales 101 if you ask me! They sell you individual treatment and that simply does not exist - they say they have many other options rather than just AA and that does not exist - they sell you on equine therapy and that does not exist. They treat grown adults like children and come up with the most insane rules when they feel like it. The residential staff all hate their jobs and constantly complained about how “this place is going downhill fast”. Not a nice comment from staff to hear when your trying to get help. There is little to no socializing with those of the opposit sex and when it is allowed you may not sit next to one and other let alone speak to them. It’s FREEZING this time of year and they have staff sitting outside to make sure that nobody takes off when everyone is there on their own will - nobody has to be there and if they want to leave let them! The only thing that deserves any accolades is the psychiatrist. She is AMAZING and is the only person that knows anything about treating those with a problem. I would never ever recommend this facility to anyone I know and love.

I am very grateful for everyone at Decision Point, they have given me a second chance and the opportunity to get my life back. The staff have always been very helpful and caring towards my treatment and I wouldn't have done it without them. Thank you Decision Point, you gave me my life back!!!

This place really made the difference. I have been to many treatment centers in the past and this one is a cut above the rest. I came in to treatment with a horrible attitude and outlook, but the things i have learned and the insight I have gained have been priceless. Leaving Decision Point I feel like I have the proper tools and a strong foundation to find continued success in my recovery.

The staff here our second to none and create a fertile atmosphere for growth while letting you figure things out for yourself at your own pace. Both the residential and programming center are great accommodations. There was never anytime when I thought that I was lacking any necessities.

I feel that DP really helped me. They give you the skills to cope with your addiction out in every day life. The living corters give you the feeling of independence and the connections that I was able to make with the men in this program is like a brotherhood. My Councler and Client Care Manager really where tough but awesome. The Residental Technicans Troy, Dave,Nate,Austin And Todd where always there for me when I needed to talk or anything. And I really like the Smart Recovery Meeting led by Austin he does a great job.

This is my second time coming through DP. Many staff here actually care about the clients and are very helpful. Dave has helped me out so much both times that I was here. From being my first primary therapist to showing up in my home town to take me back when I didn't think I needed to go. Him being my interventionist has shown me he genuinely cares. There are a few staff that are great people in it to actually help the clients. The facilities are clean and safe. The one on one therapy is legit. Thanks to all the staff here but most of all thanks to Dave for getting me back here and believing in me.

While I was at DP, two of the male employees, men of authority, were having sexual with two of the other female clients I was there with. Disgusting place. Disgusting people. The CEO is now gone for imbezzlibg money.

12 step abstinence only faith based treatment. Half the staff were newly (1 year sometimes) recovering addicts who were in charge of leading group counseling, dispersing medication, and the 2 psychiatrists they employed gave medications like Ambian, Lunesta and other mind altering drugs for sleep yet they were very anti medical assisted maintenance treatment for opiate/heroin addicts and discouraged clients from ever trying them even for long term, older, addicts with multiple relapses and multiple 12 step rehab stints (me). As an atheist, 12 step treatment was very difficult and they never offered other treatment options. I was told I was graduating after 6 months there, and then they continued to tell me they thought I was going to die because I was not getting help from their program and never suggested trying anti craving meds like Subutex, methadone or Buprenorphine as an option after I left. I relapsed since I felt like I was a hopeless and was told by staff "you are the kind of addict that is so bad, if you don't get help with 12 step I'm going to die". I know of 7 clients and friend I met there who died from heroin OD shortly after graduating. It seemed like some of the classes they offered ( music therapy) were just there to fill up our day with unhelpful classes. I moved away and tried Subutex and it saved my life and still does, 5 years now! The 1 thing that saved my life was the 1 thing they were against and worse scoffed at it as a legitimate recovery path even though it has higher rates of heroin/opiate recovery than the 12 steps 5% rate. 5% is pathetic and to deny addicts every option is beyond disgusting and negligent. If you have an opiate/heroin addiction DO not go here! I think I know 1 person still clean from my 6 months there. I would not recommend it for any addiction actually. Rehabs are huge money making businesses that have the biggest failure rate,yet any other business would be bankrupt with the lack of success rehabs have, but abstinence only faith 12 step treatment is the norm and most rehabs are fine with the statistical failure? Those failures are lives lost to addiction and I still can't get an answer as to why they never suggested to me anti craving medication. It makes me furious that friends...were never offered anything like that and they keep doing the same thing?

My son lived at Decision Point from September 2014 to November 2015 that cost me nearly $5,000.00. It is a 12 step program that employs but doesn’t emphasize a psychologist to address the underlying programs of addiction. My son was fine for two months. Now, a year later, he is in the process of divorce, has taken up with another woman who has lost custody of her son because of his addiction, has lost custody of his own child, and has a child on the way that Arizona’s DCS is poised to take custody of the moment that she is born. 

Decision Point seems to be a great program at first and when the addict returns home everything appears great. But the lack of real psychological exploration into the causes of the addiction dooms the addict to failure. The website promises real progress but the result are nowhere close to their projections.

Compassionate staff, highly trained, well organized, these staff members truly care about the client and their well being. I would recommend this facility to anyone who is struggling themselves, or who has a loved one struggling with addiction. This program saved my brothers life. Love the staff!!!! My brother is now 16 months sober and it was all thanks to Decision Point. 

Strong core staff. Full medical department and Adventure Department. Gave me opportunity to grow as an individual.	Would like more opportunity to go to the gym.	I think the staff at Decision Point is not only caring but genuinely whats to know you as a person. You don't feel like you are in "treatment" but more like you are being treated as a person with a disease. I see a lot of treatment centers that have patients go through their centers and when they are done, they're done. With DP the have a great alumni program that offers meetings and trips. I still feel connected to the people at DP.

Experienced staff   Educated. Caring. Integrity. New team great 	Remodeling on living area now. Only one option for men. It's nice but the other one will be nicer 	You're reviews on this site are really outdated about decision point. The CEO innocent where he relapsed happened almost six years ago. This place helped save my brothers life. 

http://www.dcourier.com/news/2010/jul/09/two-arrested-on-charges-of-narcotic-drug-useposse/

Poor experience with their Scottsdale outpatient program. Several weeks of outpatient treatment that included weekly drug screening.  Our son is an addict but was reportedly passing his weekly urine screen with flying colors and doing \"great\" in his counseling sessions.  Counselors were administering the screen and reported that our son was \"clean\".  Because he was reportedly \"clean\" we began letting him drive our cars again.  Only after spending more than $7,000 and completing the program, our son admitted to us that he was high during the entire program (which meant he was high while driving our cars).  He had been providing fake urine samples.  When confronting the director he admitted that they rely on the honor system when peeing in the cup, that a clear test was no guaranty that the patient wasn\'t gaming the system.  Had we known this we would have made arrangements to have him professionally tested at a different facility to ensure we had accurate results during his treatment.  Decision Point lead us to believe that their testing was proper and reliable.  What\'s worse, our son met a heroin addict in his Decision Point counseling sessions and they began dating.  A heroin addict who ALSO was not being tested accurately.    The director of the Scottsdale facility promised to have the CEO, Paul Auchterlonie, call me back to discuss further.  After two weeks of waiting I called the main office and asked to speak with him, he was not available so I left a message asking him again to call me.  One month later still no call back from Mr. Auchterlonie.  Our son is back to square one, Decision Point has our money and they have shown no interest in our concerns.

This place saved my life. I always recommend decision point to those that are suffering. 

I attended and completed this program in 2013, and am still sober today. I was taught respect for myself, and respect for others, and how to have integrity in all that I do. The staff, including my therapist and the residential techs, were professional, kind, and full of wisdom. The independent living style of apartment accommodations was very beneficial to the transition into the new life that Decision Point helped me to attain. The alumni program continues to provide me with accountability and friendship. I am overall very grateful and impressed with the program, and would recommend this treatment to anyone looking to change their life. 

I\'m sad to say this but Decision Point is ALL ABOUT THE MONEY!! My daughter was working the program and doing well, but her insurance wasn\'t paying. She needed more time!! All of the sudden she was graduating with NO after plan. She even said she wasn\'t ready but had to go :/ With in 4 days she relapsed and to this day she is filled with shame!! I have no idea where she is! I\'m saddened about the turn of events!! I had high hope this was the place that was going to help her get her life back on track. But NO IT\'S ALL ABOUT THE MONEY!!!! They don\'t care about our children.  I do hold my daughter accountable for her own actions and am not in denial as she is on the streets somewhere in Prescott living in shame, not knowing what to door where to go. She just wasn\'t ready....not given any tools on how to get or find a job, NO aftercare plan.....nothing!! 

Decision point spares no cost they have numerous group and therapy available, softball team, daily recreation and great staff I am a client and its the best treatment I think I\'ve ever gotten the opportunity to be a part off if your looking for recovery with a light at the end you cannot pass this up. 

I have been very satisfied with my overall care up to this point. The program has many things that target the challenges of daily living. The activities and adventures program is something ilove about dp. It not only gets you active but shows you many different ways to enjoy life with others. The staff here also listens and takes action to make a difference.

This place was the support system that I needed in order to find my recovery and live a life that I want to live. Decision Point is named appropriately because it was necessary to make a conscious decision that I wanted to change my life for the better. They gave me the tools I needed to make that happen. 

Decision Point saved my life. Best treatment center in Prescott!

Excellent staff and therapists! If you\'re serious about recovery give them a chance.

The outdoor therapy was outstanding, I would\'ve left and not completed treatment if it wasn\'t for that. Housing was exceptional. 

The therapy and the outdoor activities helped me very much in my recovery process. There was a great sense of commraderie around the houses. Best decision I could\'ve ever made to come to Decision Point and I wouldn\'t change my decision for the world. 

Great place! I spent 7 months in Decision Point Center and am still sober almost 4 years later. My life has changed so much and I wake up happy everyday now. Great staff!!!

This place is awesome! Fun staff to be around and awesome environment! Top of the line treatment in my opinion!

Desicion Point helped me get and stay sober. Staff were very caring, overall a good rehab.

I\'ve been to treatment multiple times, and Decision Point\'s staff set them apart. Their program was really tailored to my needs, and my therapist helped me work through some hard issues with my parents. 

Our family could not be more grateful for the care given to our daughter.  She\'s sober for 8 months and her future looks bright.  Thank you especially to 3 staff members in particular for taking such good care of our girl. 

I attended DPC for 3 months and have almost 4 years of continuous sobriety. DPC gave me the tools and coping skills I needed to have a life I love and can be proud of!

Clean and sober 2 years and counting! It all started at DP.

On behalf of myself and my wife, I want to thank the fine people at Decision Point for the excellent treatment our son received this past Winter. Our family was nearly destroyed by his addiction to methamphetamine and alcohol abuse. The 2-week assessment put us all on the same page and 45 days later we witnessed a transformation. He has a great deal of work to do and is making strides toward getting his life put back together. He\'s even looking into going back to college. Prayers answered. Thanks again so much. MM 

Very friendly and helpful office staff assisted us greatly with making arrangements to admit our son, assuring us that they had the staff and experience to help him with his dual diagnosis of bipolar depression and addiction. Treatment center, however, has no clue how to work with a bipolar patient and our son had a horrible experience here. I would absolutely not recommend sending anyone to this facility as they seem to focus more on collecting your insurance premium and copays than actually treating their patients. 

omg it\'s like a juvenile detention center
punishment, negative responses, lack of followup and 
still never got results of psychological testing which I spent time and money doing
outdoor program great and some good staff, two staff members in particular, only 12 step philosophy which I was promised SMART

No one could cares about that
2 of the doctors are ok. if your 20 something great place.
I hear there has been a house cleaning again. 
Staff fired and quitting.UGH!!!!


As the CFO for Decision Point since September 2015, I have had the privilege of being part of a massive reboot of a behavioral health system that is now positioned to be the best recovery program in the region.  The staff culture has done a 180 degree turnaround to being fully engaged, friendly and happy.  We have spared no expense to bring in the best trained and licensed clinicians, nurses, BHT\'s and leadership.  The clients are now seeing structured and treatment-specific programming 7 days per week and our approach to relaps and recovery is nowhere near what it was previously.  Any comments related to service prior to our late 2015 changes would not be relevant to Decision Point Center of today.

Wonderful people!  This was the place that turned my son\'s life around.  The caring staff and all the different programming kept him busy and happy.  I couldn\'t be happier with Decision Point!

I just recently began working for Decision Point but I have been nothing but impressed with programming that has been put in place for our clients and the passion that our team members have to assist them in their recovery. 

I\'ve been made aware that the organization has made a lot of changes for the better (renovations, program changes, better staffing, etc) over the last year and I am excited to see what other benefits will be in store for the clients of Decision Point going forward. 

I recently completed 90 days of treatment at Decision Point. The staff and techs were very welcoming and supportive from day one through day 90. The facilities we clean and comfortable and the Prescott weather was nicer than I had imagined. I am back to work in my aerospace engineering job and doing really well. I won\'t say it\'s a breeze being sober. But if feels wonderful and worth every bit of hard work. I\'ll be indebted to the fine people at Decision Point for a very long time.  

Decision point is a diamond in the rough of the treatment center community. What an incredible staff of people that get involved with every single client to give specialized care and meet peoples specific needs. This place is incredible. 

I have only been working here for a few months, but I absolutely love my job.  I have worked in many treatment centers over the years and I have to say that this is the best one.  The staff here are terrific to work with.  I think they have a great program and a lot to offer.

Decision Point couldn\'t care less if their clients stay sober once kicked out. After 2.5 months of hard work, I was asked to leave for no apparent reason...No one cared to set up any after care follow up or read my relapse prevention plan. 4 of the 5 girls I saw leave have relapsed, and I\'m sure the staff is making jokes about them all. Decision Point doesn\'t have equine therapy, an in house gym, or a nutritionist watching you cook your food.  They also keep you at the residence for group therapy, so you feel trapped. 

I\'ll stay sober by the grace of God and AA, not due to anything Decision Point did. 

The changes in Decision Point Center are significant and positive!  I am proud to mwork there!  (The CEO) guiding principles say it all:

•  Provide Age-Appropriate Tracks – Create \"communities\" of men and women clients of similar age (18-34 and 34+) and life experiences that can be shared for the betterment of each group
•  Say No to the Status Quo! – Be willing to question everything we know about substance use and addiction treatment and refuse to accept the old norms as the only way forward
•  Measure Twice, Cut Once – Institute a mandatory 15-Day Comprehensive Assessment so we thoroughly understand each client\'s unique and complex issues before treatment begins
•  Empower, Never Punish – Recognize that substance use disorder is a disease not a crime and give our clients the encouragement and guidance they need
•  Go Further Than 12 Steps – Make available the 12 Steps of A.A., but also provide alternatives to step work for clients wanting a different path
•  Build a Launch Pad – Develop a program to address Failure-to-Launch issues in young adults and recognize that substance use often goes hand-in-hand with that phenomenon.


Decision Point and their outpatient program, Decision Point Scottsdale, offer a unique, client centered approach. They believe every person is unique do no one treatment plan should be the same. At Decision Point you truly receive individualized care. You\'re recovery is ultimately your responsibility so with the help of your therapist you create a treatment plan that fits your unique needs. At Decision Point Center and Decision Point Scottsdale, your vote counts, you are the focus of your recovery.

This program was instrumental in saving my son\'s life.  Yes, he had much support from family and friends but this program taught my son how to be honest with himself and others and how to live life without alcohol and drugs. My son is working and doing well and has been drug and alcohol free for 2 years. I am very grateful to Decision Point for  what they did for my son.

it\'s always hard to discern the truth regarding the level of integrity associated with each treatment center in the greater Prescott area. I can say with certainty, the changes that have taken place over the last several months within this organization are profound, not only with respect to the employees but even greater, to the commitment made to EACH individual that walks through the door seeking change.  It\'s refreshing to experience leadership from someone who not only \"gets it\" but also cares - and this sentiment is carried throughout the organization. 

Excellent place to work and we give excellent care to our patients here. Meals and nutrition are excellent

After failing at three different facilities, we sent our 22 year old son to Decision Point in September of 2015 for the 90 day program. His heroin use was killing him and this was our and his last shot at getting well. His mom and I are beyond happy to report that he is clean and doing really well in his efforts to stay that way. Staff was wonderful and caring. We love one staff member in particular. Can\'t say enough good things about these people and this center. – DS

After failing at three different facilities, we sent our 22 year old son to Decision Point in September of 2015 for the 90 day program. His heroin use was killing him and this was our and his last shot at getting well. His mom and I are beyond happy to report that he is clean and doing really well in his efforts to stay that way. Staff was wonderful and caring. We love Gary Hees. Can\'t say enough good things about these people and this center. – DS

I went thru the program from Nov - Jan. I feel like i have the tools and smarts to stay sober for good.  Loved the staff.  One male staff member in particular is awesome!  I am grateful and will be all my life for these people.  DS

12 step program is the only treatment. Discharge dates are unclear.  Counselors lie to clients about what family members say.  Family contact with client is extremely limited and no private conversations are allowed.  This is an expensive in-house 12 step program with very little psychotherapy. They do some group therapy and EMDR but rely on AA and NA to do a lot of the work.  My son is still clean but his marriage is broken, in part because of his forced isolation (he was allowed only 1-2 supervised phone calls per week).  They kept saying he was not ready to come home and a 60 day program turned into 8 months.

The treatment team worked with me to help address several problems I had stemming from drug addiction, depression, process addictions, and past physical and sexual abuse.  Staff was always helpful and understanding.  My experience there has helped change my life in an amazing way.  I will forever be grateful for everything they did to help me.

They gave me a second chance at life. I will always be thankful for that. Any program will only work if the person wants it.

I attended decision point in february 2013. I had attended 10 rehabs prior to going through DP, this facility gave me the tools to save me from myself. I was a heroin, meth, benzo and alcoholic of the hopless variety, I lived only to rip myself and those I love apart. My family was planning my funneral and lost hope in me, Christmas eve of 2012, I overdosed in my grandparents bathroom, only to be saved by my father, I woke up to my entire family standing around me in tears. It took me a few months to seek out help, but I found decision point waiting for me with open arms, as soon as I got there I hated it, after a few months I finally let go of wanting to control everything around me. I did not know how to live life and DP taught me how, I didnt know how to be a man and DP taught me how, the house managers, therapists, secretaries, medical staff, admissions and everyone there gave me hope that I deserved a good life and listened with compassion, Each and every single person there makes it there personal mission to save hopeless, broken and drowning alcoholics and addicts just like me! I am forever grateful for this place, my family has there son, brother, uncle, grandson, nephew and cousin back, only because this facility made it there mission to help me. I am a miracle and DP made it possible. I never would have found God, my heart or myself if it was not for DP. Thank you for everything!!! If you are lost like I was, please give this place a try.

They gave me my life back! Clean and sober, I can\'t say thank you enough!

I went through this program about 3 1/2 years ago and It completely changed my life for the better. When I got there I was completely broken. (mentally/ spiritually) Nobody wanted anything to do with me including family. Everyone thought I was hopeless. People would look at me and say, he could stop if he wanted too. Finally after making my rounds through many treatment centers in the Valley I was referred to Decision Point Center for long term treatment. What I liked most about Decision Point Center was the fact that you could shop for yourself, cook your own food, and take care of yourself. Also going on outdoor trips while in treatment was great (Hiking, Sports). I couldn\'t thank Decision Point Center enough for showing me a new way to live life. I have not found it necessary to take any mind altering substance since 07/13/12.

I have been an employee of Decision Point for over 5 years. I have seen a lot of changes over the years and couldn\'t be more happy with the direction that we have currently moved in. Our treatment team is still as passionate and caring as we have always been. Our new CEO has taken our program to an amazing new level in such a short time. You can see the results from the smiles on the clients faces, and the families that have been reconciled. We have brought back equine therapy and multi-day hikes which all clients love! I am proud to be a part of such a unique and special program that helps clients to regain their lives! I would absolutely recommend our program to anyone who is suffering from alcohol or drugs.

I currently work at Decision Point Center, and I constantly get to see the hard work and dedication that the staff put in to see each client succeed. Since working at Decision Point Center a lot of changes have taken place in the last year or so, and I can say that today we have a management staff that truly cares about each individual patient. I myself am in recovery and I couldn\'t work for a place that I didn\'t believe in and I know that Decision Point Center is trying to provide quality care for each person that walks through our doors.

Whoa! These old reviews make this place look horrible!! I just graduated recently and while it was challenging it was the best decision I ever made (no pun intended). The new CEO was the man! He would come in regularly and talk to the clients about what we needed/ or wanted to change and the he actually listened. Pretty cool. Anyway, thanks for saving my life decision point!!!  I finally feel like a grown ass man. Not a scared teenager living in an adults body. 

I went through Decision Point Center in August 2012. My stay lasted 7 months and I\'m so grateful they kept me as long as they did because I needed every minute of it. I was 21 years old when I got there and not quite sure if I was an alcoholic or not. They did not push me to rush through my steps. I really appreciated Decision Point because I got a lot of time to clear my head and I participated in trauma week, family week, and the multi-day adventure trips. It took me about 4 months to start my steps and decide on my own that I am an alcoholic. I worked on a lot of entitlement issues and loved my therapist. I kept him as a therapist for my first year of sobriety. The outdoor program was my favorite part of my stay there. I learned to rock climb, went on a lot of hikes, and truly got to enjoy nature like I never had before. I became aware of things outside of myself for the first time in my life. I completed my steps when I left treatment which I\'m glad I did because I see a lot of people get forced through their steps at other treatment centers and that just wasnt the pace I was supposed to be on. I have been sober since and recently just celebrated 3 years of sobriety. I am now a full time student again, working, traveling and playing on volleyball leagues. Decision Point gave me the opportunity to completely change my life for the better. 

I was at decision point in August 2012. I went there when I was 21 years old and not sure if I was an alcoholic or not. I spent 7 months there and I\'m so grateful they kept me as long as they did because I needed every day of those 7 months. I participated in trauma week, family week, and the multiday adventure trips. The outdoor program was my favorite part of my stay there. I learned to rock climb and truly enjoy nature. I got to truly become aware of everything outside of myself. I didn\'t do my steps in treatment, I did them when I left treatment and I\'ve stayed sober since. I picked up 3 years in August and I am now a full time student, play on volleyball leagues, and work. Decision Point have me the opportunity to completely change my life for the better. 

This place saved my life!!! I had been through multiple programs before I came to Decision Point and none of them were effective. I cant stress how much Decision Point changed my life. They facilitated an environment that made me feel comfortable and because of that I was able work through trauma that I thought would haunt me for the rest of my life. It is because of Decision Point that I can be the son/brother/father that my family always deserved. Thank you for saving my life, you showed me how to live sober!!!   

The location was good. However, it was not effective. 

Once again, I reach out in year 2015 to warn everyone about decision point!  I felt administration was terrible and it was a waste of my money. 

I was in this facility with 5 other guys my age. After 7 weeks not only do they tell all the patients the "same advice" did not give me my wife's letters. They thew them away. 

Decision Point has changed their name many times. ...  Do your research folks, there are better rehabs out there other than this shady place.

What a joke this place is! ... They also told me I should not be in a relationship with my wife and tried to tell me I would be better off single.  They did not allow me to buy groceries as often as I needed ...

The 12-step program and group counseling was great. However, I did not enough the isolation from family, counselors lying to clients about updating families, offering nothing but 12 step recovery program, and list services on website that they don't really have like yoga. My son was treated there and was told his counselor had personal conversations with his family each week but it was not true.  We had only weekly contact with his counselor listening in on the phone.  He was isolated from his loved ones except for one weekend of family counseling.  He could talk to only one family member per week in a monitored phone call.  By the time he got home, 8 months later, his marriage was broken.

The staff is caring and it is an effective program. They were not good at communication with the family. It was a good experience. 

All the counselors are recovering addicts, which was beneficial. However, there is a limited selection of life classes, the psychiatrist only prescribes instead of treats, family visits are discouraged, and the facility relies almost solely on a 12 step program. I expected more mental health treatment and more life education, as their website emphasized these points.  My son was allowed one phone call per week with his counselor listening in. ...  However, when his insurance ran out they actually paid for the COBRA coverage so he could stay.  They taught the same basic four life-skills classes repeatedly.  My son has been home almost 3 weeks now and I hope he will stay in recovery and not relapse.  They kept him 8 months.  They are not very focused on maintaining family relationships during treatment and we still aren't sure his marriage will survive.

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